# Pain Points

### The Problems We Solve：

Most mainstream and long-tail exchanges today share a set of common issues:

* ❌ <mark style="color:orange;">**System lag, delayed market data, fragile infrastructure**</mark>\
  Frequent downtime and order congestion during volatile markets, causing users to miss opportunities.
* ❌ <mark style="color:orange;">Poor derivatives experience, high slippage, opaque risk</mark>\
  Users cannot clearly understand mark price, liquidation mechanisms or risk profiles.
* ❌ <mark style="color:orange;">Lack of educational paths and risk awareness for retail users</mark>\
  New users struggle to get started and often end up following others blindly without building their own framework.
* ❌ <mark style="color:orange;">Limited coin selection and product structures; lack of RWAs</mark>\
  Only basic spot and futures are available, making it hard to meet the growing need for multi-asset, multi-market allocation.
* ❌ <mark style="color:orange;">Complex fiat on-ramping and expensive cross-border payments</mark>\
  The barrier from local currency to the crypto and digital asset world remains high.
* ❌ <mark style="color:orange;">Insufficient transparency and unclear regulatory stance</mark>\
  Users have limited visibility into how platforms operate, manage risk, or custody and utilize assets.

For the vast majority of users, what they truly need is:

<mark style="color:$success;">“An exchange that is secure and smooth, simple yet powerful.”</mark>

COINMY is built around systematically addressing exactly this sentence—through infrastructure, compliance and user experience.